General Questions
We offer multiple payment options to purchase our services and game bots, including Paypal, cryptocurrencies, and bank transfer. Additionally, we provide several local bank transfer options for your convenience and specific payment options for each region. To see local payment methods change the currency in the top right corner on the desktop or on the mobile click menu. They will be visible on the checkout page.
After payment, your license key and download link will be sent to your email. Please check your spam folder if you do not receive a confirmation. If you do not receive your key or if your payment is not marked as complete, please contact us via email or Discord.
Our game bots can be used on Windows. You can't use our game bots on tablets or your phone.
Does not apply to discord bot development service.
We offer an easy and hassle-free refund policy. If you're not satisfied with our products or services, contact us within 14 days for a full refund. No justification is required. We prioritize customer satisfaction. Contact us if you have any questions or concerns.
We take pride in the way we build our bots, which ensures that they cannot be detected. It is essential to note that the only way you can get banned while using our automation software is if you overuse the bot. While it's true that using bots in games always carries a risk of getting banned, we want to assure you that our bots are designed to minimize that risk. However, it's important to note that even if you get banned for any other reason, we cannot take responsibility. Does not apply to discord bot development service.
Please note that this software requires at least 8GB of RAM and will work with any modern CPU. It is not compatible with tablets or phones; you need a desktop or laptop computer such as a PC. Does not apply to discord bot development service.
One license key can run one bot at a time. If you want to run 2 or more bots, you need to buy additional licenses. You can purchase more licenses at once on the checkout page or cart page by increasing the quantity.
Does not apply to discord bot development service.
We offer subscriptions for one month, three months, or one year. The longer the subscription, the bigger the discount. Please note that we do not have recurring subscriptions. This means that once your subscription expires, you will need to purchase a new one on our website. For new game bots, we usually offer a lifetime license to the first 200 customers.
Does not apply to discord bot development service.
Feel free to reach out to us at:info@graor.com. We strive to reply within 12 hours, even on weekends. Please also remember to check your spam folder for our response. You can join our discord server too and ask us for support or help https://discord.gg/GkQVb49Zrx